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NCTLC — NC Transaction & Listing Coordination

How to hire a transaction & listing coordinator

A 14-page guide covering both pre-contract listing launch and contract-to-close TLC. Four coordinator types decoded. 14 non-negotiables. 20 interview questions with sample good/bad answers. 10 red flags. A first-30-days playbook and a printable 100-point scorecard.

For agents and brokers hiring or evaluating a coordinator—or anyone who's been burned and wants to do it right next round. NC-aware. Pricing-honest. Vendor-agnostic.

4 coordinator types9 pricing models100-point scorecard
What's inside

Fourteen pages of no-fluff guidance

Covering both listing and transaction coordination as separate service lines, plus the bundle path.

Listing vs. Transaction Coordination

What's the difference? The 2026 NC market splits the work into two service lines.

01 · The 4 types of coordinators

In-house W-2, brokerage-provided, independent 1099, and virtual assistant / overseas admin.

02 · Pricing models, decoded

A 9-row table: MLS Lite, Listing Standard, Listing Rush, File Review, Per-File TLC, Listing+TLC Bundle, Monthly Retainer, Hourly, % of commission.

03 · The 14 non-negotiables

E&O insurance, NC expertise, documented SOPs, deadline systems, compliance readiness, and more.

04 · 20 interview questions

With sample answers covering process, compliance, communication, capacity, track record, and onboarding.

05 · 10 red flags — walk away

Including no E&O proof, unsigned agreements, and vague processes.

06 · First-30-days playbook

Day 1 through Day 30 review.

Printable 100-point scorecard

20 weighted criteria scored across candidates, plus NC-specific closing-attorney and NCREC notes.

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Pressure-test them with the companion checklist

The 31-Point TLC Audit—5 minutes, self-scored, seven categories, two scoring tracks.

Take the TLC Audit →